Our Products

Web Services

In order to send, view messages, manage keywords, view statistics and everything else you need to communicate efficiently, DMS has develop our Web Services. It is browser based, and accessible from any computer or mobile device. More details on the core functions are below, for more detail on the support functions please contact us for a demo.

Message Board - shows messages in real-time with customizable refresh rates and number of messages. It also includes functionality to specify dates & keywords, search for a specific message and to randomly select a message for a specific network or across all networks. This service is perfect for monitoring and adjusting your campaign or for organizations like radio stations as an interactive communication tool with their listeners.
Comments Board - is an anonymous way for customers to express their grieviences, compliments or just a comment in general. Ideal to be used as a "comment line" for customers and employees alike or in the entertainment industry to allow customers to anonymously interact with each other via a television or large computer screen.

Statistics Board - shows graphs of messages received, turning what was previously just figures into more understandable information. It will provide the client with a summary view of campaigns, at the same time simplifying comparisons with historical figures. Can also be used in conjunction with surveys to easily gauge customer responses and feedback.
The Bulk Message service enables a client to send messages to a specific number or to customizable groups within its business or the campaign. Bulk Message is an easy, quick and cost effective way of cummunicating with employees and customers.
The Keywords & Replies function is used to manage the keywords and replies of your campaign as needed. Depending on your package selection multiple keywords and dated replies can be setup.

One-way Comms

Commercial Lite

The Commercial Lite creates a one-way, outgoing only channel which allows you to send messages to your recipients. This can be utilized for awareness, promotional or informational campaigns.

Our service includes the management of your numbers in multiple groups, the use of templates, statistics on messages sent, tracking of customer names, and automatic notifications e.g. birthday wishes.

Two-way Comms

Commercial Solution

The Commercial Solution offers you full control and management of a two way SMS channel for effective communication. This solution includes all the tools needed for effective campaign management via the DMS Web Services.

Core features of the Web Services:

Message Board - View and manage incoming messages;
Keywords & Replies - Manage your keywords and replies;
Bulk SMS - Manage your numbers with multiple groups and send out SMSes;
Statistics - View real-time graphs of campaign performance and outgoing SMSes.

Customized Solution

DMS offers customized services and programming to cater for your unique requirements. Mobile communication allows for a meaningful, personal and long lasting dialogue with customers, driving engagement with brands and enhancing affinity for them.

Customized programmes and mechanics can be designed based on your company`s concepts and requirements and subsequently create a unique platform for consumers to connect with your brand.

Customizations will be charged per hour or on a monthly basis depending on the complexity and requirements.

Quotations are provided on request only.

Surveys and Polls

This technology allows you to receive feedback on opinion polls or surveys with multiple questions within your organization or stakeholder engagement sessions. It serves as a measurable tool and creates a basis for analysis and reporting. DMS facilitates the entire process and all results can be viewed on-line and are presented in graphical bars and percentages.

Costs are based on the complexity of the survey and participants involved. Quotations are provided on request only. Available via SMS, USSD, and our myGateway mobile app.